What is CushionSource's policy for damaged furniture? Anyone had a real experience with them on this?

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TinTinB
1
Posted Dec 11, 2012

Unfortunately, CushionSource does not actually provide detailed information about damaged products. However, the company may return a product within 12 days. Returns will be subject to a 25% restocking fee. Defective items received must be immediately notified to the customer service of CushionSource.

Phone: 800-510-8325

For more information about the topic, just visit the source URL provided below or contact their customer service.

Source URL:

http://www.cushionsource.com/catalog/return-shipping-policy

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About CushionSource

CushionSource is a small to mid-size furniture company operating the e-commerce site cushionsource.com. CushionSource sells its products and services in the furniture vertical, offering discounts and promo codes to its customers infrequently. CushionSource is very well-regarded among shoppers on Knoji, with 11 ratings and an average rating of 4.4 stars. CushionSource scores well compared to other brands in the furniture industry, providing 6 e-commerce features to better serve its customers.

CushionSource's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that CushionSource may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
CushionSource offers free shipping on all qualifying orders. Get free delivery on your order from CushionSource, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that CushionSource may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
CushionSource accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
PayPal:
Maybe
It appears that CushionSource may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that CushionSource may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that CushionSource may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that CushionSource may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that CushionSource may not offer sales currently. Read full answer >>
Military Discounts:
Maybe
It appears that CushionSource may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that CushionSource may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that CushionSource may not offer student discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that CushionSource may not offer price matching currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that CushionSource may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that CushionSource may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that CushionSource may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that CushionSource may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that CushionSource may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Maybe
It appears that CushionSource may not offer money-back guarantee currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that CushionSource may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that CushionSource may not offer social media pages currently. Read full answer >>
Reviews:
Maybe
It appears that CushionSource may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that CushionSource may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that CushionSource may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that CushionSource may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that CushionSource may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that CushionSource may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that CushionSource may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that CushionSource may not offer affiliate programs currently. Read full answer >>
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